Privacy Policy

We have adopted this Privacy Policy, which determines how we are processing the information collected by www.rideshareup.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.rideshareup.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the www.rideshareup.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, Phone, Email, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

This Privacy Policy describes how RideShareup collects, uses, and discloses your information in connection with your use of our website and mobile application. RideShareup is intended for business owners only and does not offer services to private individuals.

1. Information We Collect

We collect several different types of information for various purposes to improve our Service to you.

• Information you provide directly: This includes information you enter when you use our Service, such as your name, email address, phone number, payment information, and any other information you choose to enter related to your business.

• Information collected automatically: When you use our Service, we may automatically collect certain information about your usage, such as your IP address, browser type, device type, operating system, the referring website, pages you visit, and the time and date of your visit.

2. Use of Your Information

We use the information we collect for various purposes, including:

• To provide and operate the Service for your business

• To process your business transactions

• To send you important service-related communications (e.g., installation confirmations, receipts)

• To personalize your experience with the Service

• To improve the Service for business users

3. Sharing of Your Information

RideShareup does not share your personal information with third-party companies for marketing or advertising purposes. We may share your information with third-party vendors who provide services to us, such as payment processors and data storage providers, but only to the extent necessary for them to perform their services.

We may also share your information if we are required to do so by law or in the good faith belief that such sharing is necessary to comply with legal processes, enforce our agreements, protect the security of our users, or protect the public.

4. User Consent

RideShareup respects the privacy of its users and their customers. Consent for information sharing cannot be passed on to third parties. This means that consent granted to a business on our platform, such as Vicky's Saloon, to send text messages to their customers cannot be re-used by another business, such as Rima's Skin Clinic.

Carve-out for Text Messaging Opt-In: Mobile phone information, excluding text messaging originator opt-in data and consent, may be shared with third-party vendors who provide services to us. Text messaging originator opt-in data and consent will never be shared with any third parties.

Please note: We recommend consulting with your own legal advisor to ensure your privacy policy reflects your specific requirements and complies with all applicable laws.

5. Data Retention

We will retain your information for as long as your business account is active or as needed to provide you with the Service. We may also retain your information for legal, accounting, or other business purposes.

6. Your Choices

You have several choices regarding your information:

• You can access and update your information in your business account settings.

• You can request that we delete your information by contacting us.
  

7. Gender Identity and Expression

RideShareup respects the gender identity and expression of all users. We collect and use information about your gender identity only to the extent necessary to provide you with a safe and inclusive experience on our platform. We will never share this information with third-party companies for marketing or advertising purposes.

8. Grievance Redressal

RideShareup is committed to addressing your privacy concerns. If you have any complaints or concerns regarding the collection, use, or disclosure of your information, you can contact our Grievance Officer at [Grievance Officer Email Address] or by mail at:

RideShareup Grievance Officer [Your Address]

We will investigate your grievance and respond to you within a reasonable timeframe.

9. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.

10. Children's Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

11. International Transfer

Your information will not be transferred by to and processed in countries other than your own. Third-party vendors who provide services to us may have offshore presence.

12. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us

Your rights:

If you are a US/Europe resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@rideshareup.com.